Crisp
Point of Sale

A point of sale that knows the guest before the order begins.

We give your team a modern order flow built for complex customization, fast training, and connected guest relationships. Identify your guest first, rebuild their usual order quickly, and carry rewards, gift cards, and preferences through the entire transaction.

The philosophy

Easy for the cashier. Capable enough for the operation.

The interface feels modern and familiar to your frontline employees. Basic order entry, loyalty collection, and payment require little training, so a new hire can be useful on the register early.

Underneath, the same product supports complex menus, brand-wide configuration, store permissions, kitchen routing, payments, and customer profiles.

We absorb the system complexity rather than expose it to your cashier.

Core capabilities

What the register actually does during a rush.

Identify the guest first

We start every order by identifying the guest, so rewards, history, and stored value are available while you're still building the order rather than attaching them after checkout.

  • Enter the guest's phone number to start the order
  • Let the guest enter the number themselves on a customer-facing display
  • Or let the guest scan the QR code in the branded mobile app
  • Loyalty improves the active transaction, not just the sales attribution
Guest identification screen showing loyalty profile and available rewards at the register
Bring back the usual

For beverage and customization-heavy concepts, most of the ordering time goes into recreating a drink the guest orders every week. We keep that configuration available.

  • Show products a known guest ordered recently
  • Let mobile-app users save fully customized products as named favorites
  • Add a saved favorite with its modifier configuration intact
  • Especially useful for beverage and highly customized menus
Handle complex customization

We designed our register around products with many modifiers and combinations, so it stays legible for your cashier while the kitchen still receives a precise build.

  • Supports sizes, flavors, milk options, syrups, ice levels, toppings, and add-ons
  • Include required and optional selections in the same product build
  • The same modifier detail carries into kitchen routing and labels
Modifier selection screen showing milk preferences, toppers, sauces, syrups, and pump options for a hot chocolate drink
Rewards, stored value, payment

Stored value and rewards belong to the guest profile, so the same balance works at the register and in the app. Payment methods stay protected behind authentication.

  • Cash, card payments, loyalty credit, and physical or digital gift cards
  • Scan physical Crisp gift cards using their QR codes
  • Apply gift cards and loyalty credit on the guest profile in the transaction
  • Scan the authenticated mobile app to expose saved cards and gift cards
  • A phone number alone does not unlock stored payment methods
Customer context

Give employees useful context while the guest is still in front of them.

Apply customer tags manually or through behavioral segmentation, and a tag can appear once the customer is identified. The point is recognition — helping your team serve a guest appropriately, alongside your own service standards and employee judgment.

Guest profiles, segments, and rewards live in Loyalty & Rewards.

Founding member

An example of a relationship worth surfacing to the team at the register.

Investor

An example of a relationship worth surfacing to the team at the register.

VIP guest

An example of a relationship worth surfacing to the team at the register.

Community partner

An example of a relationship worth surfacing to the team at the register.

One application

One application, configured for the role each screen needs.

The same Crisp application takes on a different role depending on how you deploy the device. That reduces software fragmentation and gives you more flexibility in how you lay out a store.

Employee point of sale

The full order-taking surface for counter and line-busting teams.

Customer-facing display

Order confirmation and guest-entered identification at the register.

Self-service kiosk

Customer-oriented menu presentation, channel-specific availability, loyalty sign-in, coupon redemption, favorites, and gift-card access through the connected profile.

Kitchen display

Production view for a station, driven by the same configuration.

Expo display

Complete-ticket assembly and fulfillment before handoff.

See whether your current POS is ready for what comes next.