One operating platform. Every part of the restaurant connected.
We connect ordering, payments, guest engagement, and brand operations in one system designed for growing quick-service restaurants. Configure your business centrally, give each store the flexibility it needs, and keep every channel working from the same underlying platform.
Built as a system, not assembled as a stack.
Our products share underlying configuration and data. There's no middleware layer translating a menu from one vendor into another, and no second customer record to keep in sync.
One exception worth stating plainly: Crisp Displays does not automatically synchronize its visual content or displayed prices with the live POS menu.
- One menuA centrally managed menu supports the POS, web ordering, branded app, kiosk, and delivery integrations.
- One guestA phone-number-based profile connects in-store visits, digital ordering, rewards, coupons, gift cards, favorites, and campaign activity.
- One order flowOrders from the counter, drive-thru, web, app, and delivery marketplaces enter one coordinated store workflow.
- One payment railEmbedded payments support transaction reporting, merchant onboarding, royalty transfers, and gift-card pooling.
- One permission modelPermissions and reporting automatically respect the stores each user is allowed to access.
What each part of the platform is responsible for.
Accept, prepare, and fulfill every order through one coordinated workflow.
Counter, drive-thru, web, app, and marketplace orders enter the same store workflow, so the team works one queue instead of five screens.
Crisp Displays is managed separately and is not automatically synchronized to live menu pricing.
Solution: Move orders faster →- Point of Sale →
A modern order flow designed for quick-service teams, complex customization, and identifying the guest before the order begins.
- Drive-Thru & Line Busting →
Mobile order taking, vehicle identification, purpose-built hardware, managed outdoor connectivity, and workflows for keeping high-volume lines organized.
- Kitchen Operations →
Quick Kitchen and Classic Kitchen modes, kitchen displays, labels, product-level claiming, expo, routing, and scheduled production release.
- Online Ordering →
First-party web ordering with store-specific fulfillment, complex menu support, scheduling, rewards, gift cards, and kitchen-connected order status.
- Crisp Digital Menu Boards →
Recognize guests, reward their relationship, and reach them with relevant messages.
One phone-number-based profile carries rewards, gift cards, favorites, and campaign history across Crisp ordering channels.
Solution: Build direct guest relationships →- Branded Mobile App →
A managed branded app for ordering, favorites, rewards, gift cards, stored value, offers, curbside arrival, and guest account management.
- Loyalty & Rewards →
Phone-number-based customer identity with credit-back, points-to-credit, and points-to-coupon rewards across Crisp ordering channels.
- Marketing & Campaigns →
Behavioral audiences, automated lifecycle campaigns, SMS, push notifications, app-inbox messages, coupons, and transaction-connected campaign reporting.
Run the brand centrally without forcing every store to operate identically.
Menus, permissions, reporting, and franchise financials are configured once and scoped to the stores each user is allowed to see.
Solution: Run every location as one brand →- Menu Management →
Build one master menu, create regional or operational menu groups, publish deliberate changes, and allow permission-controlled store exceptions.
- Multi-Location Management →
Central jobs, permissions, store scoping, Bulk Actions, scheduling and timekeeping tools, and consistent configuration across locations.
- Reporting & Analytics →
Automatic multi-store rollups, product mix, labor, benchmarking, accounting reports, dashboards, and an advanced report builder.
- Franchise Financial Management →
Configure and collect royalties, reconcile gift-card liability, manage marketing funds, initiate ACH transfers, and automatically generate invoices.
The payment, hardware, and technical foundation beneath the operation.
Embedded payments and preconfigured hardware are part of our platform, not a third-party layer bolted on afterward.
Solution: Switch with confidence →- Payment Processing →
Embedded Adyen processing with merchant onboarding, interchange-plus-plus pricing, payment devices, transaction-level fee reporting, and multi-location payout visibility.
- Hardware →
Preconfigured store systems, edge servers, managed networking, payment hardware, printers, KDS equipment, and purpose-built line-busting kits.
- Local edge architecture in every store
- Managed Meraki and Ubiquiti environments
- PCI DSS Level 1 compliance
- Direct DoorDash, Uber Eats, and Grubhub integrations
- Twilio-supported SMS
- A documented API for your technically capable team
- Support for customer-managed enterprise networks when required
The value is in what happens between the products.
Configure the menu once
- The master menu holds central product definitions.
- Regional menu groups control pricing and availability differences.
- You can give store users controlled local flexibility.
- The same underlying menu supports the POS, online ordering, branded app, kiosk, and direct delivery integrations.
- Crisp Displays remains separately managed and is not automatically synchronized to menu pricing.
Carry the guest relationship across channels
- Phone number is the shared customer identifier.
- Rewards, recent orders, favorites, coupons, gift cards, and loyalty credit follow the guest across Crisp channels.
- App authentication can unlock saved payment methods at the POS.
- Customer segments and campaign activity use the same underlying profile.
Keep every order in one operational flow
- Walk-in, drive-thru, web, app, scheduled, and marketplace orders stay visibly organized.
- Orders can be routed to production, labels, KDS, expo, and fulfillment workflows.
- The order source and pickup method remain visible to the team.
- Reporting can analyze performance by operational channel.