Crisp
Franchise Financial Management

Move the right money between the brand and its stores.

Configure royalties and brand-development fees, reconcile gift-card liability, initiate ACH transfers, and give franchisees a clear invoice and record for every movement of funds.

Defaults and exceptions

Set the standard once. Support the exceptions already in the agreement.

You can define brand defaults for royalty percentage, brand-development or marketing percentage, fixed transfer fees, and per-transaction fees. Individual stores may receive approved overrides.

  • Hypothetical example: the standard royalty rate applies to most stores
  • One franchisee receives a temporary introductory rate
  • We can schedule the future date when that location moves to the standard rate
Core capabilities

What moves, how it is calculated, and how it is documented.

Royalty and marketing-fee transfers

Calculate and initiate the transfer the agreement calls for.

You configure the rates. We calculate and initiate the applicable transfer; we don't decide what your brand should charge.

  • Default rates may be established centrally
  • Store-level overrides are supported
  • Future rate changes may be scheduled
  • Fixed transfer fees and per-transaction fees may be configured
  • Crisp can calculate and initiate the applicable transfer
Gift-card liability pooling

Settle what each store sold against what it redeemed.

Stored value is sold in one place and redeemed in another. Pooling nets the difference between your store and your corporate gift-card account.

  • Example: a store sells $10 in gift cards and redeems $100 — it has redeemed $90 more than it sold, and the corporate gift-card account may transfer the net $90 to the store
  • Example: a store sells $100 and redeems $10 — it contributes the net $90 to the corporate gift-card account
  • Selected stores may be excluded, such as corporate-owned locations already sharing the same bank account
  • Crisp does not calculate legal gift-card breakage
Manual transfers

Collect from or pay a store, with the reason attached.

Some movements of money are one-off. You initiate them explicitly, and the record stays in the portal.

  • You can collect money from a store or pay money to a store
  • The transfer can contain explanatory invoice line items
  • Crisp initiates the ACH debit or credit
  • The transaction remains documented in the portal
Invoices and records

Every transfer leaves a document the store can read.

Your franchisees should not have to reconstruct what was taken and why from a bank statement.

  • Royalty and related transfers generate invoices
  • Invoices may be emailed to the franchise owner
  • Your franchisees can review invoices in the Crisp portal
  • The portal may include Crisp subscription invoices, royalties, manual transfers, and other supported charges

Gift-card liability here is the money side of stored value. The guest-facing balance and rewards experience is covered in Loyalty & Rewards.

Separate funds

Keep royalty revenue, marketing funds, and gift-card liability from becoming one accounting mess.

We can support up to three separate corporate funding accounts, so your flows stay distinguishable before they reach the ledger.

Royalty revenue

Generally revenue to the franchisor.

Brand-development or marketing funds

May need to be tracked and demonstrated as being used for the brand.

Gift-card liability

Represents outstanding stored-value liability until redemption or legally recognized breakage.

Keeping the flows separate can simplify your accounting and future audits. Crisp does not provide legal, tax, or accounting advice, state-specific gift-card breakage calculations, or guidance on when revenue should be recognized.

Same platform

The financial workflow starts when the store becomes a Crisp merchant.

  • Crisp uses embedded Adyen payment infrastructure
  • Store merchant onboarding and KYC happen through the Crisp portal
  • The same infrastructure supports payment processing and ACH-based franchise transfers
  • Franchise financial administration is connected to the merchant and store structure already in Crisp

ACH transfers are bank transfers; they are not executed through the card terminal or card-processing rails.

How payment processing works →
A clear record

One record for the brand and for the store.

  • You can see financial administration centrally across your brand
  • Your store owners can see their own invoices and related records
  • Access follows Crisp's permission and store-scoping model
  • Transfers and invoices stay connected instead of living in unrelated spreadsheets and banking workflows
  • Crisp does not replace the company's accounting ledger
How permissions and store access work →

See whether your franchise finances belong inside the operating platform.

The POS Assessment reviews how royalties, fees, and store transfers are handled today.